Consulting Service
Social Media Listening Operations
Adaptive strategies powered by social intelligence
Elevating your brand with unparalleled insights
In the ever-evolving landscape of social media, staying ahead means listening intently and adapting swiftly. Known Social's expertise in Social Media Listening Optimization offers your brand the lens to view the impact of social conversations in real time, enabling rapid adaptation and strategic decision-making. We turn the chatter into a strategic compass, guiding your brand to lead with relevance and agility.
Service Overview
Our service is a blend of technology and expertise, starting with an audit of your existing listening tools, followed by comprehensive data analysis and continuous monitoring. We then configure custom listening queries based on your brand objectives and devise workflows to ensure that vital insights are captured, shared, and implemented for maximum impact.
Real-Time Monitoring
Capture the pulse of your audience as conversations unfold.
Sentiment Analysis and Trend Spotting
Understand the emotional drivers and topics shaping your business and industry.
Crisis Management Workflows
Configured queries that identify and offer a quick-response approach to protect your brand.
Competitor Insights
Listening Tools Audit
Assessing your toolkit for gaps and potential enhancements.
Vendor Comparisons
We provide transparent comparisons based on your unique criteria.
Adaptive Strategy Development
Fluid strategies that evolve with your audience and market trends.
Stay informed about the competition's moves and market position.
Lead with Insights, Win with Agility
Embrace the power of real-time insights. Our Social Media Listening Operations service equips you to navigate the fast-paced social media landscape with confidence, ensuring your strategies are as dynamic and responsive as the conversations that shape your industry. Schedule your consultation to pivot with precision and lead with insights.